We send out all orders placed before 10am AEST same day by Australia Post, and typical postage times for Australian capital cities is 2-5 business days. See our shipping guidelines for more details here

You’ll be automatically emailed a tracking number as soon as your order is being prepared for dispatch. If you haven’t received this email please check your email spam filters to ensure the email wasn’t blocked.

Absolutely, please send us an email support@sleeplikegoldilocks.com with your request before 10am AEST to ensure your order isn’t shipped out.

Please reach out to us immediately as we ship all orders made before 10am same day - best email is support@sleeplikegoldilocks.com

We offer 100 day risk free trial, including free return postage within Australia. Return Policy

We're sorry to hear that your Goldilocks has arrived damaged and understand that this can occasionally happen while it is on the way to you. If it does, we will provide you a new Goldilocks. It's simple to organise, please follow the steps below:

1. Take photos of the defect.
2. Send the photos to us with your order number.

Once received, we will be happy to send you a replacement Goldilocks.

If we haven't answered your question here, please contact us via our contact page and we will get back to you ASAP.